ROBERTO GALAN
Technology executive with over 25 years of experience driving business growth and operational efficiency through the strategic application of AI and automation. Proven ability to architect, build, and lead the implementation of advanced technology initiatives across cloud and edge environments, resulting in significant revenue generation. Expertise spans generative AI, Automation, intelligent automation, RPA and data engineering. Experience includes leading multi-disciplinary teams, managing complex project portfolios, and acting as a key technology leader and builder within startup environments.
Design, deployment, and management of scalable and secure cloud and edge infrastructure optimized for AI and automation workflows.
Building data pipelines, leveraging advanced analytics, and utilizing AI-derived insights to inform strategic decision-making.
Building, mentoring, and directing multicultural agile teams to deliver high-quality technology projects on time and within budget.
Translating business objectives into clear technical strategies, architectures, and execution plans focused on AI and automation.
Effectively engaging and aligning technical and business stakeholders at all levels.
Committed to continuous learning and practical evaluation of technological advancements, particularly in AI and automation.
Assessing and utilizing appropriate technologies and platforms to deliver effective technical outcomes.
Architecting, building, and maintaining APIs (RESTful, GraphQL) to facilitate seamless communication between front-end, back-end, and third-party services.
Developed an AI assistant using the OpenAI API to Slack chatbot with RAG capabilities that users can update by simply uploading new files.
Designed and built a comprehensive Audit back-office application creating streamlined workflows, implementing new AI tools to assist repetitive workflows.
Designed and deployed automated data infrastructure connecting QuickBooks and other applications to AWS S3 and AWS RDS, feeding internal tools and MS Power BI reports.
Developed and implemented Python Selenium-based agents for browser automation, accessing data beyond APIs for enhanced data mining and web scraping.
Built additional back-office tools including an AI-assisted form filler for audit processes, an automated AI voice outreach system, and a lead data enrichment tool with google maps.
Researched and helped deploy IT support department, including initial assessment, capacity planning, hiring process, and infrastructure setup.
Founded and managed a software development studio, scaling a technology-focused business from the ground up (0-to-1 experience).
Led multiple project teams concurrently, delivering projects for clients including Mercedes-Benz, Garmin, Hakkasan Group, and Tao Group.
Directed technology shifts, including migrating legacy systems to AWS and implementing AI chatbots with Retrieval Augmented Generation (RAG), Implicitly acted as a tech partner/builder for client needs/ventures.
Contributed to enhancing the online presence for major hospitality venues, including work related to artists like Calvin Harris and Tiesto and venues like MGM, Caesars Palace, Madison Square Garden.
Assisted in developing an internal system for ticket sales and venue management, focusing on improving operational workflows.
Implemented contemporary technology stacks and launched new websites.
Provided web development services for digital agencies and e-commerce clients, gaining experience in diverse web project requirements.
As an early team member in a dot-com startup, contributed to implementing a platform for tracking Wall Street analyst recommendations.
Involved in developing charting software and delivering financial data to retail users.